Privacy Policy

At, we put the confidentiality of the personal information of the user at the utmost degree of priority leaving no stone unturned to protect the data from any possible menace of getting stolen or misused. The entire team of Richlook works relentlessly day in, day out to prove their mettle towards their commitment to the stringent data privacy policy by continuously innovating path-breaking ways to secure the data in a multifaceted secured environment. We are pledged not to share or divulge any data with anyone outside the closed ecosystem of the organization by following our corporate policy that strongly advocates restriction overusing or accessing data in any way outside the purview of its statutory purpose.

In case the following privacy and security policy does not answer your questions, please feel free to contact us. We will be more than happy to get back to you in order to clarify all your queries and furnish relevant information that might eliminate your legitimate concern over the safety and security of your sensitive data, especially in an era when the cases of breach of data are being reported almost every passing day.

Nature of Information that usually gets archived captures basic elementary information of the user required to process their purchase requests. It includes name, mailing address, and phone number. This information is gathered when someone places a purchase order or signs up voluntarily for email notifications. Card information is asked for only when a user places an order with his/her willingness to make the payment online and is submitted through the highest level of encryption technology following the guidelines issued by the website authority in compliance with the standard security measures followed and practiced globally to ensure the greatest amount of safety and privacy.

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to extract or obtain confidential information such as passwords or credit/debit card information.

The objective behind collating Information

The primary reason we gather information is for processing orders, shipping and customer service. The day to day operational functionality may entail us to contact a user by sending them a text message to their registered phone number in order to get them across a notification about the delivery status of the product which is in transit. The same exercise could also be repeated when the order is out for last-mile delivery and the user is required to be informed to stay back at home prepared with hard cash to pay in case of COD.

We also use this information for data analysis which is done continuously in the backdrop in order to derive insight from the data with an objective to improve the products, services, website content and navigation in alignment with the internet usage pattern of users.

Measures taken to ensure Security over Shopping Online

When you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The secure socket layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have employed reasonable and current internet security methods and technologies. website makes use of 128 Bit Secure Socket Layer (SSL)technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the 128 Bit Secure Socket Layer (SSL).

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Socket Layer (SSL).

The information is sent to your card issuer’s bank over a secure, proprietary connection. When the authorization process is completed–this takes around five seconds–you receive an approval or decline response in your browser and we are informed appropriately to initiate the shipping process.

Third-party data sharing policy preserves the sanctity of user data with the highest degree of sincerity. Therefore, the information which you provide will only be used for the intended purpose to complete your online does not share, rent or sell your information with any third party which does not have any stake in fulfilling the requirement to process and complete the delivery of the order.

Changes to the Privacy policy

The website authority reserves the right to make necessary changes in the privacy policy to accommodate revisions in the framework from time to time in order to adapt itself to the latest security overhaul powered by technology advancement in the realm of data security arrangement.


We are obligated to disclose the data to the statutory legal authority in the event of being asked for or instructed for the same during the proceeding of a legal trial in a court of law or any investigation by the competent constitutional authority as per the provision referred to in the law of the land.